Need help? We got you!

To start playing at Touch Casino all you have to do is click the REGISTER button and fill the registration form. The whole process takes no more than 5 minutes and you are then ready to play over one thousand great casino games!

Simply click on ”Log in” at the top of the Touch Casino homepage and select ”Forgot password”. Enter the requested information and you will receive an email straightaway with a reset link. You can also contact our 24/7 support via the live chat button or email to have your password reset.

We legally, morally and happily take every measure to ensure a safe and fun experience for all players at Touch Casino.

Transactions are encrypted and all data is kept secure with strict security protocols. Check out the Touch Casino Privacy Policy for more information on this topic.

We keep all player funds with reputable financial institutions and banks, meaning that any balance and winnings on your account are guaranteed to be available for a rapid withdrawal. Moreover, all jackpots winnings are guaranteed by the game providers themselves so you can rest assured that if you win that mega-jackpot it will be paid out rapidly, in full and that we will be celebrating it with you!

As part of the strict regulations that Touch Casino is subject to, the verification of players’ identity and payment methods is obligatory for all players who wish to receive payouts or who have deposited large amounts (as determined by Touch Casino Management).

The verification process (also known as KYC process) is a standard check of the player’s identity and payment methods and to abide by anti money laundering laws.
To verify your account, you need to send copies of some documents to [email protected]

The documents requested may include, but are not limited to:

• A photo of a valid personal identification document (ID, Driver’s license, or Passport)

• A photo of front and back of the signed valid credit card(s) used for depositing and copies of all other payment methods registered or used

• A photo of a Utility bill (gas, electric, water, telephone – must not be older than 2 months from date of issue) with name and address as registered in players' casino account

• A photo of valid Bank Statement

Firstly, make sure you have all feilds field in and you've followed the error messages for any password requirements. If it is not clear, Touch Casino only accepts players from certain countries which may be why you could have trouble signing up.

A list of exlcuded countries is below. It is subject to change at management discretion. 

Afghanistan, Albania, Algeria, Angola, Anguilla, Australia, Barbados, Belgium, Burma (Myanmar), Belize, Bonaire Sint Eustatius and Saba, British Virgin Islands, Bulgaria, Cambodia, China, Christmas Island, Cocos Islands, Cyprus, Czech Republic, China, Cyprus, Denmark, Ecuador, Estonia, Ethiopia, Falkland Islands, Faroe Islands, France, French Guiana, French Polynesia, French Southern Territories, Great Britain, Greece, Grenada, Guadeloupe, Guernsey Guiana, Haiti, Herard Island and McDonald Islands Hong Kong, Indonesia, Iran, Iraq, Israel, Italy, Indonesia, Jamaica, Kuwait, Laos, Lebanon, Libya, Macau, Martinique, Mayotte, Myanmar, Namibia, New Caledonia, Nicaragua, Nigeria, the Netherlands Antilles, Norfolk Island, North Korea, Northern Mariana Islands, Pakistan, Panama, Papua New Guinea, Philippines, Pitcairn, Portugal, Reunion, Romania, St. Barthelemy, Saint Helena, Saint Martin, Saint Pierre and Miquelon, Sanint Vincent and the Grenadines, Serbia, Singapore, Slovakia, Slovenia, South Georgia and the South Sandwich Island, South Korea, Spain, the Federation of Saint Kitts and Nevis, Saint Lucia, Saint Vincent, Sudan, Syria, Syrian Arab Philippines, Trinidad and Tobago, Turkey, the United States of America, U.S. Virgin Islands, Uganda, United Kingdom, United States Minor Outlying Islands Vanatu, Venezuela, Wallis and Futuna, & Yemen, Zimbabwe.

Hop on to live chat and we will gladly assist!

Congratulations on your winnings! Simply click “Cashier” and select how the method that you'd like to receive your funds via.

Enter the amount you want to withdraw and complete the process. Your withdrawal will be processed ASAP so you can get your winnings and start enjoying them quickly!

Please note that you need to complete the verification of your account information before a withdrawal. This is necessary to ensure that the winnings are sent securely to the account holder.

The minimum withdrawal is €100 or equivalent in your local currency. Please note that some payment methods may have higher withdrawal minimums.

Click the ”Cashier” button, choose your preferred payment method and amount and well.....it's pretty simple from there. Just follow the displayed instructions. If there's a bonus available, don't forget to select it to boost your deposit!

Deposit methods depend on your country but generally you can avail of our instand Pay'n'Play bank transfer method if you're in a country that supports it. If not, we have A LOT of local payment methods across cards, eWallets and much more. Login, open the cashier and have a look to get a full list.

If there's a bonus available all you need to do is select it in the Cashier when you're making your deposit. Also, watch our promotions page for current offers and make sure you're signed up to the Touch Casino mailing list to receive special offers every single week.

When we run a free spins promotion, just follow the directions in the promotional email or on the promos page and they'll automatically be in your account when you open the game.

Plenty! For the most up to date offers just click on the Promotions page and don't forget to opt in!

Any bonus you receive at an online casino generally comes with a wagering requirement. This is the amount you need to wager / bet / turnover in order to withdraw the bonus and winnings. The individual wagering requirements of a bonus will be listed in the offer's terms and conditions and unless otherwise stated, is 35 times the deposit + bonus

We have 2000+ games on offer from online slots, video poker, table games, blackjack, roulette, live casino games, scratch cards, bingo and more! With multiple new releases each week you'll never be bored at Touch Casino.

It's possible that you have lost connection to the servers. Refresh the page and try to open the game again. If you still have problems, pop onto out live chat our email and the team will help you out.